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Orfeostory Managed Services

Our Managed Services for
all Business in Singapore

At Orfeostory, we offer flexible and scalable IT support tailored to your business needs. With our dedicated team and customized deployment system, you maintain control of your IT environment while benefiting from expert assistance. Enjoy cost predictability and optimized operations as we streamline your IT infrastructure and support your business growth.

Managed Services in Singapore

Enhanced Focus
on Core Business Tasks

Efficiency and productivity are paramount in the world of business. You can enable your staff to focus on core competencies and avoid multitasking. Save on training and certification costs by leveraging our expert technicians.

Managed Services in Singapore

100% Control Over Your
IT Systems and Infrastructure

You can receive proactive IT support from experienced technicians, engineers, and project managers in Singapore. We offer tailored IT solutions for businesses of all sizes in Singapore at affordable and low cost.

Managed Services in Singapore

On-Demand
Resources, 24/7

Access scalable and cost-effective technology resources to support business growth and ensure continuity to help keep your business running smoothly, guaranteeing fast response times!

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One stop solution for cloud voice

Orfeo Cloud Voice Solution

Orfeo cloud voice solutions comprises a Voice over Internet Protocol (VOIP) Telephone system, which is a technology that allows you to make voice calls and transmit multimedia content over the internet instead of traditional telephone lines.

Orfeo cloud voice solutions offers numerous benefits for your business:

  • One Single Solution for All Your Business Communications.
  • Improves Agent Productivity.
  • Enhances the Customer Experience.
  • Saves Costs by up to 80%.

Our deployment experience includes government offices, hotels, and call centers.

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Cloud Solution &
Services

Orfeo Cloud offers a suite of agile and efficient cloud solutions, including Infrastructure as a Service (IaaS) for flexible computing resources and Software as a Service (SaaS) for collaborative software access. Our Private Cloud ensures security and control, while our Backup and Disaster Recovery as a Service (DRaaS) solutions guarantee data protection and continuity.

IT infrastructure & System Integration Services

Orfeostory IT Infrastructure Services builds secure, scalable IT systems to drive business growth. Our experienced team in Singapore ensures efficient technology integration, leveraging expert knowledge and partnerships with top technology platforms. From project inception to post-implementation support, we deliver on time and on budget, exceeding client expectations every time.

Managed Print
Services

Orfeostory Managed Print Services streamlines print and scan operations for enterprises in Singapore. We offer comprehensive solutions for devices, software, and consumables, ensuring efficiency and cost-effectiveness. With seamless connectivity and expert support, we simplify print infrastructure management for our clients in all over Singapore.

We streamline your IT infrastructure and support

Start Your Journey With Us

Consolidated Control  

Over all related equipment, software, services and consumables

Optimized Set Up  

Rightsizing of fleet and infrastructure

Maximized Efficiency  

Streamline processes with intelligent software solutions

Simplified Management  

Eliminate non-core activities through a single partner

  Usage Visibility

Availability of enterprise wide usage data, trends and analytics

  Users Accountability

Authentication, access control and charge back system

  Cost Alignment

Usage based payment on a Pay Per Print program

  Regional Consistency

Consistent replication of initiatives across Asia

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One stop solution for telco solutions & services

Orfeostory Telco Solutions & Services

Enterprise Fiber Broadband: High-bandwidth connections for internet and cloud services, with round-the-clock support.

Ethernet Networks: High-performance infrastructure supporting mission-critical applications across sites.

Enterprise Dedicated Internet Service: Tailored high-speed connectivity for businesses with large user volumes and critical applications.

IP & Ethernet VPN Solutions: Affordable networking for multi-site businesses, ensuring seamless connectivity.

Optical Gigawave Solutions: Lightning-fast local data transfers via optical networking technology.

Global Private Lease Line Service: Secure private circuits connecting international offices for optimal reliability.

ISDN & SIP Trunking Services: Premium voice solutions for superior connections, including cloud PABX systems.

Highly Available Network Infrastructure: Resilient architecture for uninterrupted business operations.

Business Mobile: Tailored mobile packages with device care and roaming services for company-owned plans.

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IP Telephony and Contact Center Solutions in Singapore

IP Telephony and Contact Center Solutions

Effective communication is crucial for organizational success. Orfeostory in Singapore offers IP Telephony and Contact Center solutions to enhance voice, data, and video communication. Their services include system design, implementation, and maintenance.

Expertise: Skilled engineers ensure optimal communication systems with reliable operation and dedicated support.

IP Phone Systems: IP Telephony (IP PBX): Uses internet protocols for communication, offering benefits like:

  • Cost Savings: Eliminates IDD and local call charges within the network.
  • Flexibility: Easy phone modifications without rewiring.
  • Convenience: “Follow Me” extension supports hot-desking.
  • Integration: Works with mobile/desktop apps and integrates with business systems like Microsoft Outlook and CRMs.
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Hardware Maintenance Service

Rely on our dedicated team for top-tier system and network hardware maintenance, serving as your essential partner in data center operations in Singapore. We can offer support for all elements of IT infrastructure including servers, storage, desktops, networking, printers and internet telephone systems from all the leading brand names.

With Orfeostory, streamline your hardware maintenance process seamlessly, tackling issues from troubleshooting to minimizing downtime. Elevate productivity and operational efficiency with our comprehensive solutions.

Coverage:

  • Loaner Units Mode
  • Diagnose, troubleshoot, and resolution
  • Highest level of support and service experience
  • Minimise OPEX
  • Access to advanced technologies
  • Regular security patches
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Physical Security Solutions and Services

Advanced Access Control Systems:

Secure access with face/iris recognition and key card systems, supported by management software and 24/7 monitoring.

Comprehensive CCTV Solutions:

Enhance security with advanced video surveillance, offering round-the-clock monitoring and support.

Advanced Intrusion Alarm Systems:

Protect assets with cutting-edge detection technology and 24/7 monitoring.

Visitor Management Solutions:

Modernize check-ins with an intelligent system, real-time notifications, and security enhancements.

Advanced Thermal Screening Solutions:

Non-contact temperature measurement improves efficiency and customer satisfaction.

Enhanced Video Analytics:

Automate monitoring to reduce costs, increase accuracy, and comply with regulations.

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Our trusted partners in Singapore

Our Partners

One stop solution for system maintenance

System Maintenance
Service

Orfeostory System Maintenance Services ensures your IT performance remains optimal. With tailored solutions, you get precisely what you need, where and when you need it—no more, no less. Benefit from a dedicated team of experts who oversee your systems, network, storage, and security, whether remotely or onsite, keeping you ahead of the curve.

Coverage:

  • End-user computing support
  • Server, storage, security and network support
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