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PSG grant applications take approximately six weeks to be processed, from the time all required information is submitted. To account for the possibility of an unsuccessful application, we highly encourage companies to submit their applications well in advance before they require our services, or any other IT solution. Companies will not be able to claim a refund should they purchase an IT service or solution before their application is deemed unsuccessful.

Yes, sole proprietors may apply for PSG digital marketing, as long as the following criteria are met:

• They are a business entity which is registered and operating in Singapore;
• Have a minimum of 30% local shareholding, and
• The company’s annual sales turnover should be not more than S$100 million; or
• Company’s employment size should be 200 employees or less.
• The IT service/solution to which the grant is applied must be used in Singapore.

No. Payment of 100% of the amount is necessary upon the campaign's completion before any reimbursement can occur.

Once PSG grant claims have been submitted, fund disbursement will be distributed in around 14 working days after the company has submitted their General Interbank Recurring Order (GIRO) form.