Choosing a web design company in Singapore is easy when you’re willing to take their word for it. But will you leave something as important as your business website in some agency’s care just because they seem convincing? You don’t want to risk the exposure and identity of your business, do you?
Whether you’re trying to break into the market or implement a new strategy to improve your company’s brand image, a website that is designed to serve your business can add to your effort in many ways. But finding the right web design agency is the first step.
In Singapore cutthroat competition prevails and leads to many website design companies going big on their words instead of actions. You may not be interested in taking chances on a web design agency that is only known to deliver average quality. This article explains how you can approach a web design agency and choose whether or not they’re going to be a good fit.
5 Tips to Hire a Website Design Company in Singapore
The following tips are simple, but many entrepreneurs don’t give the due diligence to try them and often end up hiring an agency that promises so much only to deliver so little. As long as you are aware of what to ask and able to get the appropriate answers from different web design companies in Singapore, you can expect to find the right one.
Tell Your Expectations and Listen to Them
A lot of business owners don’t communicate their needs properly, leaving web design agencies with some assumptions regarding the clients’ expectations. You should set your goals and let the potential website design company know about them clearly.
The team that will design and develop your business website should be allowed to know about the following things about your company.
- Your business goals (both the short and long term ones)
- The products/ services and the value your business is going to offer
- Target audience and major competitors
- Any preference that you may have as to the look and feel of the website
In addition to the above factors, you should let the agency know about anything that is significant about your branding objectives and online visibility. Once they are aware of the details; they should be upfront to let you know how they can help you with SEO.
A good web design company in Singapore will not try to intrigue you by only presenting facts and figures. They’ll explain what they’re able to do, how they’ll proceed, and where they’ll stop. An open conversation is helpful in this phase. After the initial conversation, you should move to the next step.
Learn About Their Experience and Portfolio
You must have heard that one should check the background and work experience of a web design company before hiring them, but there is something in it which you might want to consider. Most of the agencies in Singapore can show you at least a dozen examples of their previous work. But you should look for the ones that are close to the one in your mind.
Each business is unique in some way, but you can ask them if they’ve served any client from the same kind of business or industry as yours. Don’t get disappointed if they cannot cite any such example. You can always browse through their projects where you can expect to find some common areas that may help you make a good decision.
If you are very particular about the theme and trend, you should let them know so that they can demonstrate relevant experience and projects. In any case, they fail to show you they have sound familiarity and understanding of your business and audience, so you should move on to another agency that knows better.
Know About Their Work Process
This part is crucial since the end result (whether or not you’ll have a great-looking, functional website) depends on how well a web design agency works. To make it straightforward, you can ask them the following questions.
- What are the different phases they maintain to complete a website design project?
- Who will be the point of contact throughout the various phases?
- How will they communicate during the design and development process?
- How many times can they fulfill your request for changes/ updates and/ or revisions until the completion of the project?
- Will they let you talk to the designers and developers if you need?
An ideal web design agency in Singapore should be able and willing to answer the above questions as clearly and specifically as possible. If you see anything less than realistic and practical as they answer these questions, you should consider it a red flag.
Ask About Maintenance Support
Some businesses target a large audience while some aim at serving only a handful of visitors. With either of the purposes in mind, you should try to know how your potential web design company will handle the maintenance support.
It is important that the web design company you’re hiring has the arrangements to stay available to help during an emergency situation such as the day when you’re running the most important marketing campaign.
Remember that a good website design agency in Singapore always remains sincere to provide support whenever you need. Many of them will probably offer support (after launching the website) for a certain period of time, say 3-6 months or even longer. Depending on your needs, you can ask for periodic support, and that should come at a reasonable cost.
Discuss the Budget
Finally, you want to talk about the budget which might be small or big, but a reputable web design company will seriously consider that before presenting their offers for a deal. They should be smart and cooperative enough to help you make the most beneficial deal possible, considering the budget.
Do you still need more suggestions or insights to be confident of finding the right web design agency in Singapore? Feel free to let us know. We are here to assist.